About Us

Why Blue Star?


You Want

We are a proud provider of a wide range of services making it easier for participants to exercise their choice and control to choose what they want. Freedom and Independence for participants are the foundations of our services.


You Want

Diversity and Inclusion are just some of the values at the core of what we stand for. Our team members come from diverse backgrounds and speak over 30 different languages making it easier to choose who you want to support you.


You Want

Your Plan. Your Choice. You choose how you want it delivered, who you want it delivered by and most importantly when you want it. We are always at your request or as we always say “our journey starts with you”.

Guiding Your Way

At Blue Star Homecare we see you and your potential. We listen to you and work with you and your support network to create a plan that best suits your needs and lifestyle goals. 

You and your family and loved ones are at the very core of Blue Star Home Care’s values. We place a strong focus on your happiness. Our journey begins with you and all our services are tailored to ensure you receive the best possible care. We take it upon ourselves to follow up and liaise with your support coordinators and other healthcare professionals that you may be using to all but guarantee the highest quality care.

Our person-centred approach sets us apart from other NDIS providers, as well as having a team that understands you. We know every person and every situation is different. 



Whether you are in need of care at a short notice, Short-Term Accommodation or Supported independent living, we will connect with you and your family and friends to create a service that truly works.


What We Are About

Blue Star Homecare is a proud provider of a wide range of services making it easier for participants to exercise their choice and control to choose what they want.

Serving Communities

Client Experience

Understanding You

Empowering You

Your Needs Come First

Working With Integrity

Above & Beyond

Peace Of Mind

Our Mission & Vision

Our Vision

Our vision is simple. We want to see a world where every individual's differences are respected and accepted. We are strong proponents of human rights - it's embedded in to everything we do. That's why we aspire to be the change that we want to see in the world. We aspire to provide our services to all culturally and linguistically diverse communities.

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Our Mission

Our mission and promise to you is to provide freedom of choice. We believe that you are an individual and should be treated as such. We aim to enable your independence through empowering you and those around you to live a happier, fuller and more independent life. That's why our journey starts with you and ends with independence.

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Meet Our People

Meet Samson

Samson’s a young man who was born with a disability.

He loves getting out and about and getting fresh air.

Samson loves our person-centric approach.

He’s tried many NDIS providers, but with Blue Star he hasn’t looked back and is on track to smash his goals.

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Meet Mehmet

Mehmet is a double amputee with two prosthetic legs.

He’s an energetic person that loves to have a laugh and is always full of smiles and laughter.

He sticks with Blue Star, because we give him the compassionate care he wants and needs.

Empowering Your Independence

Commonly Asked Questions

NDIS plan is a document that is based on your goals and describes the disability-related services and support that will help them to achieve those goals. It describes the funded supports you will receive from the NDIS.

If you are eligible for the NDIS, you will receive funding on an annual basis to purchase the services, aids and equipment you need from the service provider/providers of your choice such as Aidacare.

You can choose to either self-manage your own funds, in which case you make claims to NDIS personally, or else ask the NDIA – the agency established to administer the NDIS – to manage your funding for you.

As individual circumstances, conditions or needs change, NDIS participants will be able to apply to have their funding plan adjusted accordingly.

All reasonable and necessary disability care, equipment and support services will be funded through the NDIS.
Generally, the supports and services that will be provided, if eligible, need to assist you to:

  • work towards achieving your goals
  • become as independent as possible
  • develop skills for day-to-day living
  • participate in the community
  • work and earn money

In practice this means providing support, as and if required, in areas including:

  • mobility
  • communication
  • self-care and self-management
  • social interactions
  • learning
  • building skills and capacity for social and economic participation

Blue Star Homecare can support you to prepare for your NDIS planning meeting, to help you to make the most of the NDIS. We can also help you understand and implement your NDIS plan once you receive it.

Our Community Engagement team can answer your NDIS questions no matter what stage of your NDIS journey you are at.

When you receive your NDIS plan Blue Star Homecare can support your NDIS goals with our wide range of tailored, flexible and quality services. We are a specialist disability provider, and we know the NDIS.

Well, that’s entirely up to you. The most important thing is to find a provider that not only offers the services you are looking for but that feels like a good fit for you.

Some things you might like to consider or questions you could ask are:

  • Do they offer the services you are looking for in your area?
  • Do they take into consideration your preferences for support and how it is delivered e.g., what you like to do, how you prefer to be showered, how you prefer to be fed etc?
  • Do you feel like you’re being respected as an individual?
  • What are their values as an organisation?
  • How do they measure quality? What will happen if I’m unhappy with anything?
  • Can I pick a different support worker if I feel the ones that I have is not a good fit for me?
  • Can I come in and see where the services are delivered (if relevant) e.g., employment, day services etc.

At the end of the day, it’s totally your choice!

More Information

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Hear directly from our people

We've been with Blue Star for almost the last year and a half. They've been helping my son achieve his goals and becoming more and more independent as time goes on.
Jacinta A
NDIS Participant
I am so happy that I have found a support worker that speaks the same language and understands my culture. We have become best friends now and I couldn't be any happier.
Chanel C
NDIS Participant
The team at Blue Star always go above and beyond for our mutual clients. Always an absolute pleasure when working with your organisation
Simon M
Support Coordinator

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At Blue Star, Our journey stars with you.